The Concierge Program
Flood Protection as a Partnership.
For clients who demand confidence and continuity, Emerald Green offers a concierge flood protection program that transforms flood prevention into a fully managed service. We manage every detail before, during, and after storm events, so you never have to.
Everything Handled. Every Season.
Our program is designed for property owners who want proactive planning, priority storm response, professional post-event support, and a dedicated team that understands their property and expectations.
Proactive Planning & Readiness
Pre-season inspections, functional testing, and system certification before hurricane season begins.
Priority Storm Response
Automatic deployment tracking and guaranteed priority response during all active coastal weather events.
Post-Event Inspection & Re-certification
Professional cleanup, repair assessment, and full system re-certification after every storm event.
Dedicated Advisory Team
A team that knows your property in detail, providing discretion, reliability, and white-glove execution.
Diamond
Fully Managed · Storm-Responsive
When a storm tracks toward your property, you receive one communication: confirmation that your system has been deployed. We handle everything before, during, and after, without requiring a single decision from you. Proactive storm tracking, automatic scheduling, year-round system management.
- Full deployment and removal handled for every storm event
- Proactive storm tracking and automatic scheduling
- Pre-storm readiness inspections before deployment
- Post-storm breakdown, cleaning, and full system reset
- System stored, maintained, and serviced year-round
- Priority response during all active weather events
- Ongoing system performance checks and adjustments
- Dedicated concierge-level communication
- No homeowner coordination required
- Pre and post season exterior home inspections
Sapphire
Seasonal Installation · Managed
Designed for owners who prefer continuous, season-long protection. Your system is installed at the start of storm season and remains in place throughout, with post-storm inspections, scheduled maintenance, and direct access to our service team for structured, efficient protection.
- Seasonal installation at the start of storm season
- System remains installed for the full season duration
- End-of-season removal handled by our team
- Post-storm inspections to ensure system integrity
- System stored, maintained, and serviced by our team
- Scheduled maintenance and performance checks
- Priority scheduling during the season
- Direct access to service team for support
- Structured protection with reduced service frequency
- Pre and post season exterior home inspections
Dedicated. Discreet. Dependable.
Protection is only as strong as the team behind it. We are not a commodity installer, we are a long-term partner built on readiness, accountability, and a shared commitment to protecting what you've built.
A Dedicated Advisory Team
A team that knows your property in detail, your exposure points, system specifications, and full service history.
Priority Storm Response
Guaranteed priority response during active events, pre-planned surge capacity means we're always there when it matters most.
White-Glove Execution
Minimal homeowner involvement, we coordinate, communicate, and execute with the discretion expected at premium coastal properties.
A Long-Term Relationship
Not a transactional install, a partnership built on readiness, accountability, and trust, year after year.
Hurricane Season: June 1 – November 30
Request a Private Consultation.
Every system we design is customized to the structure, exposure, and standards of the property it's built for. No general proposals, no standard packages. On-site evaluation, custom system recommendations, and a full concierge program overview. Prefer email? Reach us at concierge@emeraldgrn.com.